MudBusters® Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://mud-busters.com/ here forward referred to as "the Site".

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We do not store or collect personal credit card information. That information is processed by our third-party payment processor which is Shopify Payments.

Shopify powers our online store, you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We collect Device Information using the following technologies:

• Cookies
• Are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• Log files
• track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, Tags & Pixels
• Are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect to fulfill any orders placed through the Site which includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.

Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• We use the Device Information that we collect to help us screen for potential risk and fraud, your IP address, and more generally to improve and optimize our Site by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
• Advertising and Retargeting Ads

Sharing Your Personal Information

• Shopify
• You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
• Depending on where you live, you may have the right to opt out of these activities: Do not share my personal information - Mud-Busters.com
• Meta
• You can read more about how Meta uses your Personal Information here: Privacy and Data Use Business Hub (facebook.com)
• Google
• You can read more about how Google uses your Personal Information here: Privacy Policy – Privacy & Terms – Google.
• You can also opt-out of Google Analytics here: Google Analytics Opt-out Browser Add-on Download Page.
• Microsoft
• You can read more about how Microsoft uses your Personal Information here: Microsoft Privacy Statement – Microsoft privacy.
• You can also opt-out of Microsoft here: Microsoft account | Privacy

Service Providers

At MudBusters, we use third party companies to provide service and marketing services on our behalf. This includes analytic tracking, payment processing and other digital services.

• Shopify ecommerce platform
• Email - Microsoft Office 365 Outlook
• Google Analytics
• Hotjar
• Google Adwords
• Microsoft Bing Event Tracking
• Microsoft Advertising
• Microsoft Clarity
• We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
• Meta platforms

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Remarketing and Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at FAQ - NAI: Network Advertising Initiative (thenai.org).

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: WebChoices: Digital Advertising Alliance's Consumer Choice Tool for Web US (aboutads.info).

Please note that we do not alter the Site data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 18.

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mudbusters@gracemfg.com or by mail using the details provided below: